SERVICES
ASSET MANAGEMENT
CONSULTING
An effective asset management implementation requires a disciplined approach to ensure value maximization throughout the entire lifecycle.
Our implementation strategy goes from operations and process analysis, workshops, training courses, and Asset Management Maturity assessment to lead a successful end to end project.
Business Process Automation
The digital era has brought about positive transformation for enterprises across almost every industry yet at the same time it has introduced some new challenges.
Our experts help clients design, build and run automation bots, applications, and services on any cloud, using pre-integrated automation technologies and low-code tools.
IMPLEMENTATION
def•alliance can help you to accelerate results by implementing our solutions with your choice of waterfall or Agile methodologies and a strong focus on anticipation to common project execution obstacles.
Our services will include:
- Project planning and management
- Best practice advisory
- Change management methodology to ensure adoption
TRAINING
Our training courses and workshops will get you ready to execute or automate your processes by using IBM technology solutions as your assistant. def•alliance provides classroom, computer-based, remote and on-site training solutions.
We work with our clients to clearly define workshops that meet their requirements. All of our training services can be customized to suit your needs, even based on your own business processes using your solution systems and data.
BUSINESS VALUE distinction
SUPPORT & CONTINUOUS IMPROVEMENT
An important complement in the implementation of projects is Post-Implementation Support, for this reason, def•alliance has assigned a team of consultants that has a comprehensive and customer-oriented vision, with the aim of collaborating with our clients in all challenges of the operation and the improvements that occur every day in the IT life.
APPLICATION
SUPPORT
– Technical Advice
– Functional Advice
– Developments / Reports
– RCA
– Service Management under
ITIL Methodology
PLATFORM
SUPPORT
– Maintenance
– Monitoring
– Data
– IBM Ticket Management
Define with us the best support scheme that meets your needs and ensures the continuity of the operation.
